Hôtel Nendaz 4 Vallées & Spa

Was quoted pleasant with a nice pooool area and spa but one of the pools was closed and the staff were not so nice

Dec 2024 • Family The positives are all still there. Great rooms, great breakfast, close to the ski lift, amazing spa (outside pool is a couple of degrees less warm but understandable given electricity costs). It is really comfortable and easy. It does however seem to be declining. Are they under new management? When i rang, i asked whether there was any availability for some dates and was told no, and goodbye, rather than trying to find alternatives. I looked elsewhere and my partner entered 1 day earlier on their website for the dates and there was a room available. I found this odd They then wouldn't let us hold the room for 12-24 hours to check flights and other details etc. In previous years this has never been a problem A couple of items were broken in the room (drier and light). The drier was reported but not replaced. Staff refused to give us the code to the car park (in order to get to the ski room via indoor route with children) despite this never having been a problem in previous years. We asked whether there was a menu for Christmas day and were told it was a chef's suprise. They weren't able to tell us anything on the menu or whether there'd be a choice. We asked whether there would be something for fussy children and between the 3 staff they didn't know anything about it...so we went to have a fondue elsewhere. Overall we'll probably be back with lower expectations, but given the cost, there's a good chance we only go every 2nd year and instead opt for a much cheaper appartment locally (1/3 price)

Great Location The hotel location was convenient to the ski lifts and walking the town. The spa was amazing!